Are
you a City Manager or Department Head frustrated
with all the nitpicking and conflicts between employees?
Do you experience frequent workplace interpersonal
communication breakdowns? It’s tiring and stressful
to constantly be managing workplace relationships.
You’re
not alone if you long for a more cohesive and productive
team. You want workers who contribute creatively,
who get along and work well together. Employees who
consider your city a great place to work!
What
if you could become a better manager, inspiring
your team to improve the quality of their interactions
with citizens and co-workers? Not only would you spend
less time ‘relationship refereeing’, you’d
see productivity skyrocket as employees become more
engaged.
Hi,
I’m Jim Rooney, the owner of City Manager Solutions.
Since 1985, I’ve provided personal skills management
training and coaching to thousands. Our services bring
out the best in employees by sharpening their personal
skills. We are focused on helping people work well
with people. We provide programs to improve morale
and productivity such as:
City Manager & Department Head
Selection—A
step-by-step system for hiring the right
person that goes beyond the traditional
resume and interview process. Our process
includes benchmarking the job (find out
what the job needs) and comparing potential
applicant’s assessment results to
the job benchmark. A Harvard University
study reports that 80% of turnover can
be blamed on mistakes made during the employee
selection and hiring process.
People
Smart Workshops—Three
workshops that help you develop workplace
interpersonal communication skills to become
a more successful leader and improve your
influence with those you supervise.
The
Managers Best Practices Toolkit—An
exclusive package of refined and bottom line
tips for interpersonal communication and
leadership skill improvement. This instant
download is designed especially for time
deprived managers.
FREE
Team Building Resources—A
monthly e-Newsletter, numerous articles, a Time Management Tip Sheet and our e-Book “9
Points of Influence for City Managers.”
Customer
Service Training Videos DVDs—A video based
program with topics such as “Handling
Complaints and the Irate Customer”, “Exceeding
Customer Expectations”, and “Effective
Telephone Techniques”.
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We
invite you to browse our site and take advantage of
our free team building resources. You’ll
find information about the services we provide, our
training philosophy, and testimonials of our clients. You’ll get a sense of how we can help you select,
develop, and retain outstanding employees who are fully
engaged.
Take
a moment now to sign up for our free monthly e-Newsletter,
the People Smart Toolbox. When you subscribe, we
send you a valuable personal skills development resource
which you can download and read immediately. Our e-Book “9
Points of Influence for City Managers” provides
proven methods for getting along and prospering with
other people. These nine vital attributes are particularly
important for managers to learn and practice regularly
in order to have more influence with their staff.
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